Violet AI Success Story

Violet AI Pioneers Factory Troubleshooting with Robust RAG System, Ensuring Unwavering Quality and Compliance Readiness

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Introduction

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Violet AI is advancing factory troubleshooting with its cutting-edge LLM + RAG (Retrieval-Augmented Generation) system. This innovative solution empowers line workers with instant access to critical information, enabling rapid identification and resolution of production issues. By minimizing downtime and maximizing efficiency, Violet AI is setting new standards for operational excellence. This case study highlights how Violet AI, through strategic collaboration with QuantPi, reinforced the quality, reliability, and compliance of their RAG system, particularly within the demanding life sciences industry.

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`Challenge:` Upholding Excellence in a Regulated Environment

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Violet AI's commitment to delivering top-tier AI solutions meant navigating the complex landscape of compliance, especially within the highly regulated life sciences sector. They sought to proactively ensure the quality and reliability of their RAG system, particularly in light of evolving regulations like the EU AI Act. Key objectives included:

Maintaining accuracy in document retrieval from their extensive knowledge base.
Ensuring trustworthiness in LLM responses to prevent any potential for misinformation.
Conducting rigorous, comprehensive evaluations of system performance across diverse operational scenarios.

`Solution:` Violet AI Leveraged QuantPi's Rigorous Testing Technology for Unparalleled Quality Assurance

Violet AI partnered with QuantPi to be one step ahead in quality assurance, utilizing two powerful solutions to achieve their goals:

The AI Hub for Proactive Compliance Management:
- Violet AI leveraged QuantPi's AI Hub, providing a centralized platform for seamless tracking and monitoring of regulatory requirements.
- The pre-built modules included the EU AI Act, which empowered Violet AI to be well-informed about high-risk requirements which apply to their system.
PiCrystal for Comprehensive RAG System Validation:
- PiCrystal proved instrumental in validating the quality of Violet AI's RAG system.
- This advanced tool provided a comprehensive suite of metrics, including:
  - Precise Retrieval Accuracy: LAcc (Lenient Accuracy), SAcc (Strict Accuracy), and MRR (Mean Reciprocal Rank) metrics ensured pinpoint accuracy in document retrieval.
  - Reliable LLM Faithfulness: Metrics from the RAGAs framework, combined with QuantPi's out-of-the-box metrics, validated the reliability and accuracy of LLM responses.
- By leveraging PiCrystal, Violet AI gained invaluable insights into their RAG pipeline's performance, enabling optimization and ensuring unparalleled robustness.

`Business Impact:` Violet AI Sets a New Standard for Operational Excellence

Violet AI's strategic implementation of QuantPi's solutions yielded impactful business results:

Optimized Resource Allocation
Automated evaluation significantly reduced manual effort for data scientists, allowing them to focus on innovation.

Enhanced System Performance
‍Detailed performance metrics empowered Violet AI to achieve even greater accuracy and reliability in their RAG system.

Proactive Compliance and Risk Mitigation
The AI Hub facilitated seamless compliance management, minimizing risks and ensuring alignment with evolving regulations.

Delivery of a Best-in-Class Solution
QuantPi's solution allows Violet AI to provide their customers with an exceptionally robust and dependable solution.

"QuantPi's solutions have been invaluable in validating the exceptional quality and compliance of our RAG system. Their testing technology has empowered us to deliver a best-in-class solution, meeting the rigorous standards of the life sciences industry."

Fredrik Andersson

Violet AI

Senior Data Scientist

Conclusion:

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Violet AI's proactive approach to quality and compliance preparation, coupled with their strategic collaboration with QuantPi, is positioning them to be a leader in AI-driven factory troubleshooting. Through the utilization of the AI Hub and PiCrystal, Violet AI has the necessary insights to understand stringent requirements for their system and implement any necessary improvements, showcasing their unwavering commitment to high-quality AI and innovation.

About QuantPi

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QuantPi is pioneering the technologies of trust for the adoption of AI. Their end-to-end platform rigorously tests AI systems for unintended bias, robustness, compliance, and other critical metrics of performance. This offers AI lifecycle stakeholders a shared understanding of their AI systems—whether built in-house or third-party procured. At the heart of this platform is a powerful proprietary testing engine that uniformly assesses all types of AI (LLMs, computer vision, machine learning etc.). This delivers actionable insights and operationalizes internal AI policies and regulatory frameworks, such as the European AI Act.

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Funded by the European Union and emerging from one of the world’s leading information security research centers (CISPA), QuantPi is shaping a future where intelligent machines are deployed confidently and responsibly. Trusted by some of the world’s largest enterprises and institutions, QuantPi remains at the forefront of advancing trustworthy AI globally.

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For more information, email contact@quantpi.com